01388 604024  |  sales@durhambox.co.uk
Durham Box - Corrugated Cardboard Packaging

Privacy Policy

We will always protect your privacy and will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998. We will hold and transmit your information in a safe, confidential and secure environment.The information we request from you is to ensure we provide you with excellent service, including regular updates regarding the Company and its Products. Please click here if you want us to provide such updates by email. Please note that we may also provide you with marketing updates by email if you order goods and services from us and include your email address as the means of contacting you. You will be entitled to opt-out of such future mailings by notifying us that you do not wish to receive them. 

We will need to ask you:
  • Your Name
  • Address
  • Phone Number
  • E-mail Address
We will never collect information about you without your consent nor would we sell or pass on customer information to other companies.

The information we hold will be current and accurate. You can email or write to us requesting to view the information. If you find any inaccuracies we will delete and/or correct it. Any questions or comments regarding privacy are welcomed.


What are cookies?

A cookie is a small packet of data, which is stored in the users' browser, as requested by a website. The data file can be retrieved next time the users' returns, thus allowing the site to identify the user as the same person. This is useful when you need to remember the states of someone's previous activity when navigating separate pages. Examples of this are when logging in, saving items in a shopping basket, or simply saving a personal preference.

Cookies are regulated by the ICO under the EU Cookie Directive.

For more information visit the information commissioners office:- www.ico.gov.uk

Types of cookie
There are three main types of cookie:

  • Session Cookie – These are cookies that only last for the duration that your browser window is open. They will expire as soon as you exit your browser.
  • Persistent Cookie – These last indefinitely and will only be removed from the users' computer when either they are deleted by the user or when they expire as set by the website. This allows a website to detect return visits.
  • Third-Party Cookies – first-party cookies are cookies that are created on the same domain as the one you are visiting. Third-party cookies, however, are set by a different website (such as an embedded advertisement). Most web browsers allow you to block these types of cookie.
How do I control my cookies?

In most cases, browsers will offer a “do not track” option. By going to your browser settings you should also be able to delete cookies or refuse them altogether.

Strictly Necessary Cookies

The website won't be able to function without these and so they are therefore required for the website to work at all. These types of cookie do not require consent and you should avoid disabling these types of cookie.

Functionality/Performance Cookies

Functionality cookies are used to save a users preference. This allows the website to be customised to the users choice.
Performance cookies are those that enhance your user experience. Benchmarking data provided by these types of cookies allow website operators to identify needs of improvement.

What cookies do we use?

We use the following cookies on this site:
  • Strictly Necessary: PHPSESSID  - This is used as an identifier for the users' current session.
  • Performance: Google Analytics - We use Google Analytics as a benchmarking tool to review traffic on our website. We use cookies to keep track of your visits to our website. We may also use cookies to deliver content specific to your interests and in the future. We plan to use cookies to make sure you do not repeatedly see the same advertisement and to save your password so you don't have to re-enter it each time you visit our site. We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.

Durham Box - Corrugated Packaging Solutions

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Durham Box, St Helen Auckland, County Durham DL14 9AD  |  T: 01388 604024  |  E: sales@durhambox.co.uk

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